Filter options overview

GuardREC® Compliance offers a variety of filter options to help you retrieve specific recordings for audit purposes. Here's an overview of each filter and what they do:

• Date & Time: Filter recordings based on specific dates and times or use quick filters for common timeframes.

• From/To: Filter recordings based on the caller/sender (From) and receiver (To) identifiers.

• User: Filter recordings based on specific users in your organization.

• User Group: Filter recordings based on specific user groups in your organization.

• Client: Filter recordings based on specific clients.

• Content: Search the content of transcribed audio and other text-based communications.

• Device: Filter recordings involving specific registered devices within your organization.

• Device Type: Filter recordings based on the type of device used.

• Direction: Filter recordings based on their direction (incoming or outgoing).

• Extra info: Search for extra metadata associated with certain types of communication.

• Flags: Filter recordings based on specific flags.

• Info: Filter recordings based on various information attributes.

• Length: Filter recordings based on their duration.

• Record type: Filter recordings based on their type (audio, email, messages).

• Risks: Filter recordings based on associated risks.

• Tags: Filter recordings based on assigned tags.

Click on a filter's name to learn more about it.