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Change or reset your password

You can change your password for security reasons or reset it if you forget it.

Change your password

  1. When logged in to GuardREC® Compliance, click on your username in the top right corner of the application.

  2. Click Update password.

  3. Enter the old password.

  4. Enter a new password and click Update.

Reset your password

  1. On the login page, click Problems logging in?

  2. Enter your email address and click Send code. You will get an authentication code by email.

  3. Enter the code and click Verify.

  4. Set a new password and click Confirm. You will now be redirected to the login page.

  5. Enter your username and password, and click Login.

If you don’t get the authentication code by email

  • It may take a few minutes before you get the authentication code by email.

  • Check your Spam or Bulk Mail folders if you do not see the email in a few minutes.

The authentication code doesn’t work. What do I do?

This might happen if you click Resend multiple times too quickly: You will get multiple codes. However, only the last code sent is valid. Wait a couple of minutes without clicking resend, and make sure to enter the last code sent to you by email.

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